How to get help from the IHSE IT Support team
With effect from 1st February 2011 all IT support requests should be placed via the QMUL IT Services Help Desk using the following points of contact:
On-line: Web Help Desk (log in using your College imap username and password)
Email: its-helpdesk@qmul.ac.uk
In Person: Hill Centre, 2nd Floor Garrod Building, Whitechapel.
Room W209, Queens' Building, Mile End, Robin Brook Centre, West Smithfield
Phone: IT Services Help Desk on ext 5297
Useful links for common tasks
Dealing with unwanted emails - suggestions from Computing Services
Email - Frequently Asked Questions e.g. how to change your password, how much disk quota do I have left etc.
Managing your IMAP email account using the IMAP Mail Account Management utility to set vacation messages, filters (known as Rules) and mail forwarding
Instructions on how to use the web-based IMAP Mail Account Management utility