• Centre for Primary Care and Public Health
• Clinical effectiveness group
• Pragmatic clinical trials unit
• Education and training
  • Health services staff training unit
  • Postgraduate Courses
• Staff
• Research
• IT Support
• Site map

Introduction to Management: syllabus

Session 1. The NHS - Local and National context 

• The local picture: health needs and the local health economy
• The Role of the Manager – Management skills and competencies

Session 2. Basic Management Techniques

• Principles, theories and models of management
• Developing yourself and your staff

Session 3. Finance for Primary Care Managers

• Basic principles and procedures
• Budgets and business plans

Session 4. Managing People

• Employment law and good employment practice
• Effective team working and performance management

Session 5. Patient Services

• Quality services
• Meeting patient needs

Session 6. Personal Effectiveness

• Time management: Effective written communication
• The spoken word (formal and informal)

Session 7. Presentation of Personal Development Plans

The following themes are common to all sessions:

• The new GMS contract
• Clinical governance
• GMS and PMS
• NHS modernisation agenda
• Communication
• Professional behaviour
• Multi-professional working
• Partnership working
• Quality patient services
• Effective resource management
• Local developments.